SAP CRM Functional Training | SAP CRM Online Training | SAP CRM Training

ExpertSoft Trainings provides SAP CRM 7.0 Online Training with certified experienced IT professionals who have more then 10+ Years of real time experience. Our trainers have good training experience on CRM 7.0 so that best quality output will be delivered. Our faculty is dedicated so that we can complete your course as per the schedule given Daily/Weekly at your convenience.

We also allow you to record the classes from your end so that you can refer the classes once again when ever is required. We provide the Latest Version System Access with very good speed and 24*7 Support as well. We provide classes through online by using Gotomeeting and Webex Systems. We also give Interview support & Technical support.

We satisfied 1000's of Customers from different location USA, UK, SINGAPORE, INDIA, SOUTH AFRICA, AUSTRALIA, NEW ZEALAND, DUBAI. We trouble shoot your problems while you are working we address your questions during the Online SAP CRM 7.0 Training even after the course completion. After completion of your course we will help you to clear your interviews and also assist you to get certified on SAP CRM 7.0. We will give you 100% Satisfaction and we provide the best quality real time online training.

Course Duration : 35-40Hours

1) Base Customization

  • CRM Architecture
  • Business Partner
  • Organizational Management
  • Product Master
  • Transaction Processing
  • Activity Management
  • Partner Processing
  • Action
  • Pricing
  • Billing

2) SAP CRM Sales

  • Opportunity Management
  • Copying Control
  • Quotation & Order Management
  • Contract Management
  • Incentive and commission

3. SAP CRM Service

  • Installed Base Management
  • Service Agreement and Service contract
  • Service Plan
  • Service Order Management
  • Complaints & Returns
  • Warranty Management

4) SAP CRM Marketing

  • Marketing Planner and Campaign Management
  • Customer segmentation
  • Campaign Automation
  • Lead Management
  • External List Management

5) SAP CRM Interaction Centre

  • Agent Function
  • Agent Inbox
  • IC Webclient Profile
  • IC Manager Portal
  • Communication Architecture
  • Script, Alerts

6) SAP CRM Webclient

  • UI Concept
  • Business Role and Authorization role
  • Navigation Bar Profile
  • Linking Business role to Org Model
  • Transaction Launcher

7) SAP CRM Middleware

  • Middleware overview
  • Object Managemen
  • Business Object
  • Customizing
  • Condition Objects
  • Administration Console
  • Error Handling and Monitoring
  • Integration

Why Choose Us

  • Empower your SAP end users with SAP training courses.
  • Provides centralized managerial and administrative support services.
  • Professional training accomplished the past 12 years
  • Training courses are designed as per the current industry standards
  • After training complication candidate can go for certification exams
  • Trainers are certified professionals with 10+ years of experience